Real humans. Not bots.
Got questions? We’re here. Pick whichever way is easiest for you. We answer fast.
Chat
Open a chat from any page and a real person will answer. Usually within a few minutes during business hours.
Open chat→Send us an email anytime. We answer within one business day. Real people read every message.
hello@regiwise.com→Phone & video
Want to talk it through? Schedule a call. Available on the Professional and Enterprise plans.
Book a call→A real person, not a ticket number
When you reach out to Regiwise, you talk to one of our founders’ specialists — not an outsourced call center, not a chatbot trained on someone else’s FAQ. Every message lands in front of a human who has personally walked hundreds of non-US residents through the process of starting a US LLC, getting an EIN, opening a Mercury or Relay account, and activating Stripe.
We answer email within one business day. Live chat during business hours usually gets a reply in a few minutes. If you book a call, you’ll get a calendar link and a short intake form so we can come prepared with real answers about your country, your business, and the fastest path forward.
No copy-paste responses. No “please refer to our help center.” If we don’t know the answer, we tell you — and we find out before the day is over.
Support hours
Monday to Friday, 9am to 7pm UTC. Weekend email coverage for urgent filings and bank issues.
Response time
Email: within 1 business day. Live chat: a few minutes during business hours. Phone calls: booked within 48 hours.
Languages
English, Spanish, Portuguese, French, Arabic, Hindi, and Turkish. Write in whichever feels natural.
Before you write
Check our FAQ — most common questions are answered there with real detail.
Questions we hear a lot
“Which state should I choose?” “Do I really not need an SSN?” “Will Mercury actually approve me?” “How do I pay Form 5472?” Ask away — we answer these every day.
What we can’t help with
We’re not a law firm and we’re not a licensed tax advisor in every jurisdiction. For country-specific tax questions back home, we’ll point you to a local pro.
Existing customers
Already with Regiwise? Log in to your dashboard and message your assigned specialist directly. Faster than email for account-specific stuff.
Send us a message
We answer within one business day. No copy-paste replies.